When your refrigerator, oven, or washing machine breaks down, you don’t want to wait to get it fixed. Depending on how serious the problem is and the timing of the breakdown, a broken appliance can be an inconvenience or a major disaster. But what if you’ve just moved to a new city, or you’re interested in changing appliance repair companies? What if you’ve never hired an appliance repair technician in your area before?
Your first instinct might be to open the phone book or to plug “appliance repair” into a search engine and hope for the best. While both of these strategies will bring up listings of local appliance repair businesses, you can take the search a step further. Try these tactics to find the repair pro who’s right for your needs.
Do you have friends or family in the area who have dealt with broken appliances in recent months? Are you close enough with your neighbors to knock on their door or give them a call? Asking for personal recommendations can save you time and effort in the search for the right appliance repair team. And not only can you get names and contact information, you can ask directly about what matters to you. Did the repairman show up on time? Were repairs completed efficiently and properly? Overall, was your friend or family member satisfied with their experience? Would they hire this company again?
Refine Your Web Search
Searching online for ” appliance repair ” will get you results-but are they the results you need? Try refining your search with more specific keywords. If your fridge is broken, query using “refrigerator repair” instead. If you need repairs done by tomorrow, try plugging “refrigerator repair same-day emergency service,” or something like it, into the search engine. That may pull up only results for refrigerator repair technicians in your local area who offer emergency services, which will save you from having to winnow down the larger list yourself.
Visit Review Web Sites
One of the exciting things about the Internet is that it gives consumers a voice. Even if you don’t personally know anyone in your city who can recommend a washer or dryer repair technician, you can visit Web sites like Angie’s List to learn more about various companies’ services. Companies are often rated with stars, giving you an idea of past clients’ average satisfaction level. You can also read through written reviews, which can be enlightening. Perhaps a company has a history of its technicians showing up late, even though they go on to do good work once they arrive. Is punctuality important to you? If so, this company isn’t right for you, and you can move on in your search.
Different appliance repair companies prioritize different values. For instance, some may strive to keep their prices low at all costs, while others will charge more but promise great warranties, superior workmanship, and speedy service. Doing a little bit of research rather than hiring the first name you come across can ensure that you find the company most likely to meet your specific needs.